Privacy statement

Who is responsible

This website is run by Bosch MC Battery Service Innovations GmbH (BMB), Osterholzallee 140, 71636 Ludwigsburg, Germany. BMB is responsible for the personal data described in this statement. For questions about your data, email sales@bm-bsi.com.

What we collect and why

We only collect personal data that you give us, or that is needed to run the website.

• Demo and contact requests: your name, email address, company and message, so we can reply and plan a meeting.
• Call back requests: your phone number and, if you give it, your name. We send these to the sales contact for your region by text message and email, so they can call you back. You also receive a confirmation text.
• One pager downloads: your name and email address, so we can send you the document and follow up about battery intelligence.
• WhatsApp: if you choose to chat via WhatsApp, the conversation takes place in WhatsApp and is covered by its own privacy terms.

Cookies and analytics

We use Google Tag Manager to measure how the website is used. Analytics cookies are only placed after you give consent in the cookie banner. You can change your choice at any time.

When you ask for a call back or download a one pager after allowing analytics, we also share with our sales team which pages you viewed during that visit and how long you spent on each. Without analytics consent, we only receive the details you enter in the form.

Who we share data with

We use service providers to run the website and handle requests: Netlify for hosting and forms, Twilio for text messages, Resend for email and Google for analytics. They process data on our behalf and only for these purposes. We do not sell personal data.

How long we keep it

We keep your details for as long as needed to handle your request and any follow up, and delete them when they are no longer needed.

Your rights

You can ask to see, correct or delete your personal data, object to its use or ask us to limit it. Send your request to sales@bm-bsi.com. You also have the right to file a complaint with a data protection authority.

Changes

We may update this statement when the website or our services change. The date at the top shows when it was last updated.